Services We Offer

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Veterans 1st will help your company navigate the contract application process. We then add your company into the system so that your organization can receive payment. Once this process is complete, around 90 to 180 days later, we will implement our standardized request process nationwide. This will allow you to take full advantage of your FSS contract while taking workload and errors off of your salesforce and medical office staff.

Veterans 1st's process allows for all of your physicians to have a one stop shop point of contact for handling all of their veteran's DME needs. The Physician sends the necessary paperwork to Veterans 1st, we then check accuracy, verify communication,  and confirm approval expectation. We send in all necessary paperwork for product rental or purchase approval directly with the VA. 

After verifying all necessary documentation Veterans 1st pre-approves order request allowing the Manufacturer the piece of mind to deliver the device immediately, rather than wait for red tape. This allows the contract holder to only have to take part in the shipping and logistics portion of the process. 

After the request process is completed, we track the request through our system to prevent it from getting stuck in the system and or falling through the cracks. 

 After an expected approval time period, if the PO's do not come in within the allotted time period we will collect directly from the VA through our proprietary communication system, in a timely manner. Due to significant issues with the process, paperwork, and PO collection the VA has blessed this process as the best possible for success.